The desire to draw on a very personal experience has led Iggy Pintado to a position of influence in the aged and disability support sector.
Mid North Coast-based service provider Omnicare Alliance has announced the transition of Mr Pintado from interim chief executive officer into the permanent role.
"My parents relied on aged care towards the end of their lives," he said. "I have friends and family members with disabilities. Being involved in often difficult decisions around care and support has resulted in my leading Omnicare.
"I'm committed to evolving Omnicare as a sector defining profit-for-purpose service provider in regional Australia. The Omnicare family has the will, the determination and ability to raise aged and disability care standards as an industry flagship for others to follow."
Mr Pintado assumed the temporary role last October, after stepping down as a board director. His corporate credentials include tenures as executive leader at IBM, Telstra and IDC Research.
Omnicare serves the Mid North Coast region, including home and community-based care; social support group centres; home-delivered meals and social dining; and home modifications and maintenance.
It has established a strong reputation in Australia and further afield as a specialist in holistic support for people living with dementia and their carers.
Mr Pintado, a grandfather of three, is known within his family as 'Iggy Pop'. At his place of employment, he is known for his expertise in the fields of marketing and IT, his considerable executive experience and his strategic expertise.
He heads up 150 staff across Omnicare's 14 locations, which include branches at Taree and Forster.
"Since stepping into the interim role, I've gained a greater understanding of the positive impact on the quality of life for clients, and the dedication, commitment and talent of our staff," Mr Pintado said.
"I've fallen in love with Omnicare."
Omnicare Alliance is the organisation formed in July 2017 from the merger of four community-based providers, Meals on Wheels Mid North Coast (including branches at Taree and Forster); Hastings District Respite Care (social support centres); Parklands Cottage (social support centre at Kempsey); and Hastings Home Modifications and Maintenance. A fifth community-based service provider Hastings Headway (for people with an acquired brain injury) joined the fold in 2018.
Its meals service operates seven branches from Forster to Sawtell (including at Taree), with volunteers delivering to clients. It is affiliated to Meals on Wheels NSW.
It runs day centres in Port Macquarie (two), Kempsey, Wauchope and Laurieton.
Prior to the merger, its Montessori team established a unique initiative The WISER Approach for community- and centre-based dementia care for clients, their primary carers and support staff. It also provides training for other service providers.
Its home modifications service liaises with occupational therapists to improve accessibility, mobility, safety, security and independence for clients.