Following a silver award at the 2018 NSW Tourism Awards, Reflections Holiday Parks Seal Rocks has cemented its position as the best of the best in the tourism industry with a stellar win at the 2019 North Coast Tourism Awards.
The gold award in the caravan and holiday parks category has earned the popular holiday destination a place in the finals of the 2019 NSW Tourism Awards later this year.
Its silver award at last year's prestigious tourism competition was earned for the park's strong commitment to delivering high-quality accommodation and experiences to visitors.
Park managers, Justine and Eddy Syme learned of their success last Thursday night, August 1 at a gala event at the South West Rocks Country Club.
Reflections Holiday Parks CEO Steve Edmonds said the win was a nod to the hard work the group had been doing across its parks to upgrade the facilities and delight guests with innovative accommodation based on environmentally-sustainable design principles.
"Our mission is to transform our traditional caravan and camping parks into the most desirable destinations that really exceed visitor expectations," Mr Edmonds said.
"Our park managers, Justine and Eddy Syme, have shown real commitment to providing memorable experiences at Seal Rocks and I would like to congratulate the entire team who work at the park on a daily basis to ensure we remain the best of the best."
Mr Edmonds said since 2013, the park had undergone a series of redevelopments and refurbishments which had transformed the park into a first-rate holiday park in an enhanced natural setting.
"We have substantially refurbished our older cabins and our new cabins and landscaping has been undertaken with environmental sustainability design principles in mind," he said.
"Our amenities block has a solar-assisted hot water system,we have incorporated solar lighting for the park's paths and installed a new playground which encourages a natural style of play.
"A new initiative to recycle guests' bottles and cans through Return and Earn was also implemented.
"Our park managers also play host to barbecue gatherings, breakfast cook-ups and afternoon drinks and nibbles sessions throughout the year to create a sense of community and sociability amongst guests.
"It's a great way to get to know your guests and thank them for their patronage - and best of all they love it."
The Symes said the award was an outcome they had been working towards with their team on the ground who implement and oversee the day-to-day operations.
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