4d ago

Supervisor

Zambrero Liam Benson

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Base pay
$21 - $33
Work type
Full Time
Contract type
Permanent
How this job matches you
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Pay guide
Market insights based on all jobs in North Coast NSW
Base pay range
$21 - $33
Market average
$86k
$38k - $66k
38 jobs
$66k - $94k
35 jobs
$94k - $122k
19 jobs
$122k - $150k
8 jobs
$150k - $250k+
4 jobs
$86k
Market average
$42k
$250k+
Skills
FOOD SAFETY
MANAGEMENT
OPERATIONS
TEAM PLAYER
WRITTEN AND VERBAL
Licenses & certifications
Cash handling

Full job description

399 Pacific Hwy Coffs Harbour NSW 2450

 

HAPPY. HEALTHY. HUMANITARIAN.


 

Fun, friendly culture

Fast growing brand

Great development opportunities


 

Take the next step in your career with a company that loves its people and loves to give back


 

About Zambrero


 

Zambrero is Mexican with a Mission. We are a quick service restaurant that was founded in 2005 by philanthropist and entrepreneur Dr Sam Prince and have quickly grown to become Australia's largest Mexican franchise. 
At Zambrero, we source the best ingredients which are prepared and served in an exciting, fast paced and dynamic environment. Our food not only feeds our customers but through the Plate 4 Plate initiative we donate a plate of food to someone in need for every burrito or bowl purchased.


 

Supervisor:

 

We have an exciting opportunity available for an energetic Supervisor who is ready to lead our team and grow their career.


 

As a Supervisor, you will be responsible for setting the highest standard in all areas of the restaurant including the customer experience, the workplace culture and the financial results.


 

You will train, develop and drive the team to deliver positive and memorable customer experiences.


You will ensure food is prepared, presented and served to the highest standard.


You will be passionate about building a positive culture within the restaurant – focused on exceptional customer service, working together, helping those in need and making Zambrero an enjoyable place to work.


 

 

Position Duties


 

This diverse role involves a variety of responsibilities including but not limited to:

 

Leading the restaurant team in efficient day to day operations


Being a role model for the standards and behaviours consistent with the Zambrero values and culture


Ensuring great-tasting, high-quality food is served and exceptional customer service is maintained at all times


Listening to customer feedback and consistently working to ensure positive customer experiences


Identifying talent, interviewing and hiring new team members
Inducting and on-boarding of new team members


Management of staff including rostering, shift changes and team meetings


Management of stock, including ordering from various suppliers, stocktaking, portion control


Office administration duties such as paperwork, banking, cash handling, payroll and reviewing policies


Managing daily and weekly cleaning of the production areas, dining room and general restaurant


Executing marketing promotions


Ensuring safety and security standards are recognised and upheld, and that employees are effectively trained in Workplace Health and Safety


 

Key Selection Criteria


 

Suitable candidates with the following skills, experience and qualities are encouraged to apply:


 

Previous quick-service restaurant management experience with proven reliability


Flexible towards hours of work (a mix of day/night, weekday/weekend shifts will be required)


Strong written and verbal communication skills


Strong attention to detail


Completes tasks/projects completely, leaving nothing outstanding


Highly organised & a fast learner


Naturally be a neat, clean and tidy person


Ability to solve problems in a logical way


Passionate about our humanitarian values and ready to make a difference


Positive, happy and smiling – able to build on the great workplace culture and provide exceptional customer service


An engaged and energetic team player – celebrates shared success and willing to go the extra mile to help the team

Knowledge and experience of cash handling policies and procedures


Ability to accurately execute office administration tasks and duties


Food Safety Certified or willing to undertake a Food Safety Supervisor’s course paid by the business

Job details
Date posted
13 Jan 2022
Category
Hospo, Tourism & Food Services
Occupation
Other
Base pay
$21 - $33
Contract type
Permanent
Work type
Full Time
Job mode
Standard/Business Hours
Work Authorisation
Australian Citizen / Permanent Resident

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