WHEN you type "When will I get..." into Google the search term at the top of the list, beating "married" and "my tax back", is "When will I get NBN?".
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For years residents in urban, regional and rural areas across Australia have been asking this same question.
When can our homes, businesses and overall area expect to receive the promised high-speeds of the National Broadband Network?
At just 16-years-old former St Clare's student Kenneth Tsang took it upon himself to answer this same question.
In his research Kenneth realised that to find the question's answer took a great deal of effort.
"I began tracking the rollout manually by visiting NBN Co's website and downloading their massive rollout plan spreadsheets to check for the rollout status of Taree.
"I realised how much effort it took for someone to answer the question: "When am I getting the NBN". That's why I created myNBN.info - to make the process super easy and straight forward."
Kenneth's website myNBN.info has received 2.53 million views in the past two years and 233,000 views last month alone.
It includes detailed information about the rollout, including the expected ready for service dates for each area and the expected technologies that will be used in each area - information not found on the official NBN Co tracking tool.
The NBN Co tracking tool does have a 'check your address' function, however as Kenneth explains, it doesn't answer the crucial question "When will I get NBN?".
The original website took over six months of Kenneth's spare time between school, work and now university, and he has recently "...re-designed and re-coded the website from scratch to include the other technologies that the new government has put in place."
Kenneth's vast knowledge on the NBN has made him an authoritative figure in the conversation around the network.
Last year, after penning a written submission to the Senate's Select Committee on the NBN, Kenneth was asked to speak as a witness at a public hearing.
Here he answered questions from senators and members of the committee, such as Stephen Conroy, Kate Lundy and Zed Seselja, regarding his submission as well as his viewpoint on various aspects of the current NBN policy.
"I was humbled to be given the opportunity to speak and give my thoughts on the rollout to the senators in the committee. I was able to speak at length with the senators on my concerns and issues with the rollout and the NBN more generally."
Kenneth also took part in an 'ask me anything' session on the website Reddit Australia, a segment often open to public figures and celebrities. His introduction on the website read "He is undoubtedly one of the most well versed people in terms of the NBN and without a doubt his finger is on the pulse on all things NBN."
"The reddit community gave me plenty of quirky questions like - 'What topping pizza do you like' or 'Would you rather fight 100 duck sized Malcolm Turnbull's or 1 Malcolm sized duck?'," Kenneth said.
"But there was also a plethora of serious NBN-related questions - and I was pleased that I was able to help answer questions anyone may have had."
Now 18 years old, Kenneth is studying geospatial engineering at the University of New South Wales in Sydney.
Kenneth is a pianist and was a past winner of a Smile Scholarship at the Taree and District Eisteddfod.
"THE rollout has been pretty slow to date, thanks much to the politics behind it," says Kenneth Tsang, former Taree resident and creator of website myNBN.info.
Kenneth blogs about the rollout of the NBN on his blog 'jxeeno'. Since becoming an authoritative figure in the conversation around NBN, he was also picked up as a graduate publisher with the comparison website 'Finder.com.au'.
Kenneth had been excited about the National Broadband Network since its inception.
"The ability of having reliable, high-speed broadband right to your home is a dream come true for many people - especially in rural and regional areas," said Kenneth.
"That said, I only became heavily involved once Taree was announced on the rollout plan in 2012."
In an interview with the Manning River Times, Kenneth explains the NBN rollout on a local level.
"Taree has been delayed numerous times," explains Kenneth.
"The first parts were originally expected to be ready in September 2013, but thanks to contractor disputes, a delay to removing asbestos concrete in existing telephone infrastructure and the subsequent election and change in rollout policy, the first area wasn't switched on until June 2014.
"The more densely populated areas of Taree, Tinonee, Cundletown and Wingham will all have access to Fibre to the Premises (FTTP) by the end of the year. However, the rest of the Manning Valley including towns like Old Bar, Wallabi Point, Harrington, Crowdy Head and Hallidays Point will get access to the NBN using Fibre to the Node (FTTN) technology.
"The FTTN rollout, while not necessarily as fast or reliable as FTTP, will still be a massive improvement to the current broadband infrastructure we have access to in the region. Most of these areas are currently expected to have services available in 2017.
"Hopefully, once NBN has sorted out its rollout methodology for the newly introduced Fibre to the Node technology, the rollout will finally ramp up."
laura.polson@fairfaxmedia.com.au